Disable a Billing account

This article provides an overview to disable a billing account.

Steps to Disable a Billing Account

  1. Sign In to Your Account: Log in to your account on the TF Platform.

  2. Select Your Organization: If you belong to multiple organizations, choose the appropriate organization from the list.

  3. Navigate to Billing Settings: Go to the settings menu and select Billing Accounts under the Billing section.

  4. Select Your Billing Account: Choose the billing account you wish to disable.

  5. Initiate Closure: Look for the option to Disable Billing Account and follow the on-screen prompts.

  6. Confirm Closure: Review the consequences of closing your account and confirm your decision.

  7. Check for Confirmation: Ensure you receive a confirmation message or email verifying that your billing account has been successfully closed.

If you disable your active billing account, all services for linked projects will stop, and your data will be retained for 30 days. After this period, the data cannot be recovered.

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