Create a new billing account

Steps to Create a Prepaid Billing Account

1. Sign In: Log in to your account with your credentials.

2. Select Organization: Choose the appropriate organization from the list if you belong to multiple.

3. Access Billing Settings: Navigate to the settings menu and select Billing Accounts under Billing.

4. Choose Self-service (Prepaid): Select the Self-service (Prepaid) option, which is the default.

5. Link Payment Method via Stripe: Add a payment method through Stripe by following the on-screen prompts.

6. Provide Account Details: Fill in any additional required information, such as your billing address.

7. Enable Auto Top-up (Optional): Set up auto top-up by choosing a threshold balance and payment method for automatic replenishment.

8. Review Your Information: Check that all provided information is accurate.

9. Submit Your Request: Click the Create Account button to finalize your prepaid billing account setup.

10. Check for Confirmation: Look for a confirmation message or email verifying successful account creation.

Ensure that your payment method is valid and has sufficient funds to avoid any interruptions in service once your account is active. If interruptions do occur, you will have 30 days to recover your account and restore access to your services. If you encounter any issues during the setup process, please contact support for assistance.