> For the complete documentation index, see [llms.txt](https://docs.simptel.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.simptel.com/tf-platform/administration/organizations/integrations/itsm-ticketing-integration.md).

# ITSM Ticketing integration

TF Platform allows your ITSM system, such as **ServiceNow or similar alternatives**, to call our APIs to register support tickets directly. This enables your organization to manage incidents and requests within your existing ITSM workflows while keeping records synchronized in both systems.


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