Governing Law and Disputes

• Governing Law All agreements, terms, policies, and related documents issued by Simptel, including but not limited to the Terms & Conditions, Privacy Policy, Data Processing Addendum (DPA), and Service Level Agreements (SLA), are governed by and construed in accordance with the laws of the Netherlands.

• Jurisdiction Any dispute, claim, or controversy arising out of or in connection with these agreements or the use of Simptel’s services shall be submitted exclusively to the competent courts of ’s-Hertogenbosch, the Netherlands.

• Exclusion of Conflict Rules The applicability of conflict-of-law rules, including the United Nations Convention on Contracts for the International Sale of Goods (CISG), is expressly excluded.