Configuring Twilio for SMS or Voice

Use this configuration to enable Twilio for phone number user authentication.

General Settings

• Display Name The name shown in the tenant’s integrations overview (e.g., "Twilio OTP Service").

• Description A short explanation of the provider’s purpose (e.g., “Sends authentication codes via SMS or voice”)

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Technical Settings

Field	Description
Account SID	Your Twilio Account SID
Auth Token	Your Twilio Auth Token
From Number	A verified Twilio phone number used to send messages or calls

⚠️ Note: Only outbound SMS and voice for sending OTPs are supported. Messaging or call replies and inbound traffic are not supported.